713.518.1411 [email protected]
Frequently Asked Questions (FAQ)

What is a cavity?

Cavities are a type of tooth injury caused by tooth decay – rot inside or outside of a tooth. Typically, it is caused by bacteria in your mouth feeding on uncleaned teeth or improperly cleaned teeth.

What will my first visit consist of?

Typically your new patient visit will consist of filling out medical forms and releases through our paperless system, x-rays, and speaking with your dentist or hygienist to determine what kind of cleaning and/or treatment is needed for your specific needs. We usually allow 1 1/2 hours for your appointment so as to provide enough time to take care of all of your needs/concerns. We do ask that you arrive at least 5-10 minutes before your appointment to allow time to fill out paperwork or you can access it online prior to your appointment.

What type of dental insurance do you accept?

Our office is in-network for most major dental PPO insurance plans such as Blue Cross Blue Shield, MetLife, Aetna, United Healthcare and many others. If you have a question about your insurance plan, please feel free to call our office and we are more than happy to answer any question you may have.

What if I don’t have dental insurance?

If you don’t currently have insurance, don’t worry! Our office believes that everyone should have access to quality dental care. For this reason, we have several finance options available . Our office manager would be happy to answer any questions and go over treatment plans for your needs.

How often should I go to the dentist?

We recommend you see your dentist for a cleaning/exam at least every 6 months unless otherwise discussed with your provider.

Do you offer orthodontics?

We currently offer Invisalign and SureSmile as orthodontic options. Your dentist will be happy to discuss if you are a candidate.

Do you offer teeth whitening?

We do offer whitening to create a whiter smile! We offer 2 types: In-office laser whitening and home whitening trays. Your provider would love to discuss these options with you.

Do you accept children as patients?

We do see children and are happy to accommodate families for appointments.

What is your cancellation policy?

If it is necessary to cancel your scheduled appointment, we require that you call at least 24 hours in advance. Appointments are high in demand, and your early cancellation will give another person the possibility to have access to timely dental care.


Insurance Frequently Asked Questions (FAQ)

Why are PPO dental plans so popular?

PPO dental plans are probably the most common type of dental plan because they give flexibility to members to see any dentist, while also offering the advantage of seeing In-Network dentists for greater benefits. PPO dental plans are also usually considered full coverage dental plans because they have benefits for routine services and exams, as well as major services like crowns and extractions.

What is a Discount Dental Plan?

Discount dental plans are an affordable and easy-to-use alternative to dental insurance. Plan members have access to a large network of participating dentists that have agreed to offer their services at discounted fees. Dental savings plans work like a club membership; you pay an annual fee and receive savings on dental services throughout the course of your membership. There are no paperwork hassles, claims to file, or pre-existing condition restrictions. You are paying for access to a network of dentists who offer reduced fees for a variety of procedures to plan members.

How often can I use my dental plan to see a dentist?

Most dental plans have benefits that allow members to visit the dentist every 6 months. Though some major treatments require multiple visits after the regular exam which is allowed by most plans.

What kind of coverage do I get with a dental PPO?

A dental PPO is just like any other dental health plan; the coverage you have depends on your specific policy. Some plans have higher deductibles, some provide free routine care, and some have very low monthly premiums.

Does my insurance cover everything at 100%?

Dental insurance is meant to be an aid in receiving dental care. Many patients think that their insurance pays 90%-100% of all dental fees. This is not true. Most plans pay between 50%-80% of the average total fee. Some pay more, some pay less.

Who determines my benefits?

The percentage paid is usually determined by how much the patient or the employer has paid for coverage or the type of contract the employer has set up with the insurance company.

2313 EDWARDS ST ste 150 HOUSTON, TX 77007

2nd Location September 2022

888 Westheimer Rd. Suite 212 Houston, TX 77006

Mon: 7:00 am – 4:00 pm
Tues: 7:00 am – 4:00 pm
Wed: 8:00 am – 4:00 pm
Thurs: 7:00 am – 4:00 pm
Fri: 7:00 am – 3:00 pm

(713) 518-1411


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